At Toegether, we strive to provide high-quality products to our customers.

Orders can be cancelled before they are shipped. Once the order has been dispatched, cancellation may not be possible.

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos of the issue.

Once the issue is verified, we may offer a replacement or refund depending on the situation.

Refunds, if approved, will be processed to the original payment method within 5–7 business days.

Products must be unused and in original packaging to qualify for replacement or return.